Store Policy

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  1. Send you information about your account and order
  2. Respond to your requests, including refunds and complaints
  3. Process payments and prevent fraud
  4. Set up your account for our store
  5. Improve our store offerings
  6. Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

Order information like what was purchased, when it was purchased and where it should be sent, and
Customer information like your name, email address, and billing information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

Shipping Policy

The Final Product will be delivered in a downloadable format (Digital). The downloadable link will be sent through the mail. We will mail your customized video invite to you within 2 business days. Our working hours are 10.00 am to 5.00 pm, Monday – Saturday.

Refund Policy

Once Ordered, No Cancellation (As soon as order is placed the video production process will start immediately).

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example —

Akismet

We collect information about visitors who comment on our Sites via Akismet anti-spam service. The information we collect includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

Payments

We accept payments through Razorpay, PayPal and Stripe Payment Gateways.

Razorpay

If you choose to pay through Razorpay, some of your information will be passed to Razorpay, including information required to process or support the payment.

Please see the Razorpay Privacy Policy for more details

Paypal

When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

Stripe

If you choose to pay through Stripe, some of your information will be passed to Stripe, including information required to process or support the payment.

Please see the Stripe Global Privacy Policy for more details

%d bloggers like this: