Terms of Service

Effective Date: 3 August 2026
Website: kaushikvenkatesh.com
Business Name: Kaushik Venkatesh
Business Location: Surathkal, Mangalore, Karnataka, India

1.Acceptance of Terms

These Terms of Service govern access to and use of kaushikvenkatesh.com, related webpages, online forms, digital communication channels, service enquiries, proposals, quotations, invoices, project deliverables, support communication, and services provided by Kaushik Venkatesh.

By accessing the website, submitting an enquiry, requesting a quotation, approving a proposal, making a payment, sharing project materials, or using any service offered by Kaushik Venkatesh, the visitor, user, client, business, organization, or representative agrees to be bound by these Terms of Service, along with the Privacy Policy and any applicable proposal, invoice, written agreement, project brief, or service-specific terms.

If a person acts on behalf of a company, organization, partnership, trust, institution, or other legal entity, such person confirms having the authority to bind that entity to these Terms of Service.

2.Business Overview

Kaushik Venkatesh provides digital and creative services for businesses, professionals, organizations, and individuals, including clients in Mangalore, Bangalore, Karnataka, India, and other locations.

Services may include website design, WordPress website development, SEO, digital marketing, graphic design, social media marketing, online advertising, digital invitations, website maintenance, content support, branding support, and related digital services.

3.Services Offered

Kaushik Venkatesh may provide the following services based on client requirements, approved scope, quotation, proposal, or written agreement.

3.1Website Design and Development

Website design and development services may include:

  • Business website design
  • Corporate website design
  • Service website design
  • Landing page design
  • Portfolio website design
  • Responsive website development
  • Website redesign
  • Website layout planning
  • Website content placement
  • Basic on-page structure setup
  • Website speed and usability improvements
  • Contact form setup
  • Mobile-friendly website development
  • Technical setup assistance

3.2WordPress Development

WordPress-related services may include:

  • WordPress website design
  • WordPress theme setup
  • WordPress customization
  • WordPress plugin configuration
  • WordPress page creation
  • WordPress maintenance
  • WordPress troubleshooting
  • WordPress performance optimization
  • WordPress security-related setup
  • WordPress migration assistance
  • WordPress content updates

3.3Search Engine Optimization

SEO services may include:

  • SEO audit
  • Keyword research
  • On-page SEO
  • Technical SEO recommendations
  • Local SEO
  • Google Business Profile optimization support
  • SEO content planning
  • Meta title and meta description optimization
  • Internal linking recommendations
  • Schema markup recommendations or implementation
  • Blog strategy
  • Website structure recommendations
  • Search visibility improvement support

3.4Digital Marketing

Digital marketing services may include:

  • Digital marketing strategy
  • Online presence improvement
  • Content planning
  • Campaign planning
  • Lead generation support
  • Brand awareness support
  • Website conversion improvement recommendations
  • Multi-channel marketing support
  • Marketing consultation

3.5Graphic Design

Graphic design services may include:

  • Social media creatives
  • Posters
  • Flyers
  • Brochures
  • Business cards
  • Banners
  • Digital advertisements
  • Brand creatives
  • Festival creatives
  • Promotional designs
  • Logo-related design support
  • Marketing collateral design

3.6Social Media Marketing

Social media marketing services may include:

  • Social media content planning
  • Social media post design
  • Caption writing
  • Hashtag support
  • Social media page optimization
  • Campaign creatives
  • Social media advertising support
  • Content calendar planning
  • Engagement-focused creative support

3.7Online Advertising

Online advertising services may include:

  • Paid advertising campaign setup
  • Google Ads support
  • Meta Ads support
  • Ad creative planning
  • Landing page recommendations
  • Campaign monitoring
  • Lead campaign support
  • Conversion tracking guidance
  • Ad performance reporting, where included in scope

3.8Digital Invitations

Digital invitation services may include:

  • Wedding invitations
  • Engagement invitations
  • Birthday invitations
  • Event invitations
  • Business event invitations
  • Custom digital invitation design
  • Image-based or video-based invitation formats, where agreed

3.9Additional and Custom Services

Additional services may be provided based on mutual written understanding, including website maintenance, website updates, content updates, consultation, digital branding, technical support, business profile setup assistance, portfolio page creation, blog content support, and related digital services.

4.Service Eligibility

Services are intended for individuals aged 18 years and above, business owners, companies, firms, organizations, institutions, professionals, and authorized representatives.

By using the website or services, the user or client confirms that:

  • Accurate and lawful information has been provided
  • The client has legal capacity to enter into a service relationship
  • The client has authority to represent the relevant business or organization
  • The client will comply with these Terms of Service and applicable laws
  • The client will not use the services for unlawful, misleading, harmful, defamatory, fraudulent, abusive, or prohibited purposes

5.User and Client Obligations

Users and clients agree to:

  • Provide accurate, complete, and updated information
  • Communicate requirements clearly and in a timely manner
  • Provide required content, images, documents, credentials, approvals, feedback, and brand materials within agreed timelines
  • Ensure all provided materials are lawful, accurate, and authorized for use
  • Avoid submitting false, misleading, defamatory, offensive, infringing, or illegal content
  • Avoid misuse of the website, forms, emails, phone numbers, or service channels
  • Avoid attempting unauthorized access to website systems, accounts, tools, servers, or project environments
  • Make payments according to agreed terms
  • Review deliverables within the agreed review period
  • Maintain backup copies of important content, data, and assets
  • Maintain account security for domains, hosting, social media, email, advertising accounts, and third-party platforms
  • Comply with applicable laws, regulations, platform rules, advertising policies, and intellectual property laws

6.Project Scope and Deliverables

Project scope, deliverables, pricing, timelines, inclusions, exclusions, and responsibilities may be defined through one or more of the following:

  • Written proposal
  • Quotation
  • Invoice
  • Project brief
  • Email confirmation
  • WhatsApp or written communication
  • Service package description
  • Approved estimate
  • Contract or agreement

Only items expressly mentioned in the approved scope shall be considered included. Any item not expressly included may be treated as additional work and may require additional charges, revised timelines, or separate approval.

6.1Scope Clarification

Project scope may include details such as:

  • Number of website pages
  • Type of website
  • Platform or technology
  • Design requirements
  • Content requirements
  • SEO inclusions
  • Graphic design deliverables
  • Social media deliverables
  • Advertising setup requirements
  • Revisions included
  • Maintenance period, if any
  • Support period, if any
  • Delivery format
  • Timeline and milestones
  • Third-party costs
  • Client responsibilities

6.2Out-of-Scope Work

Unless expressly included in writing, the following may be considered out-of-scope:

  • Additional pages
  • Additional design concepts
  • Additional revisions beyond agreed limits
  • Advanced functionality
  • Paid plugins, themes, scripts, integrations, or tools
  • Copywriting beyond agreed content support
  • Professional photography or videography
  • Advanced animation
  • Custom software development
  • Payment gateway approval
  • Legal policy drafting
  • Hosting, domain, email, or server charges
  • Continuous website maintenance
  • SEO ranking guarantees
  • Advertising budget
  • Third-party platform charges
  • Translation services
  • Logo design, unless included
  • Content migration beyond agreed quantity
  • Malware removal, unless included
  • Website recovery from client-side errors or third-party failures
  • Rework caused by changed requirements after approval

6.3Change Requests

Any change requested after approval of project scope, design, content, structure, or deliverables may be treated as a change request. Change requests may involve additional fees, revised delivery timelines, or modified project terms.

Change requests may include:

  • New design direction
  • Additional pages or sections
  • Major layout changes
  • New functionality
  • Revised content structure
  • Platform changes
  • Additional SEO work
  • Additional creative formats
  • Revisions beyond agreed limits
  • Rework caused by delayed or unclear feedback

7.Client Content and Materials

Clients may be required to provide content, images, logos, videos, business details, contact details, product details, service information, credentials, brand guidelines, legal information, testimonials, reviews, and other materials.

The client confirms that all provided materials:

  • Are accurate and lawful
  • Are owned by the client or properly licensed
  • Do not infringe copyright, trademark, privacy, publicity, or other rights
  • Do not contain unlawful, defamatory, harmful, misleading, obscene, abusive, or prohibited content
  • Are permitted to be used, modified, displayed, published, optimized, or promoted as required for the project
  • Comply with applicable advertising, data protection, consumer protection, and intellectual property laws

Kaushik Venkatesh may refuse, remove, modify, or request replacement of content considered inappropriate, unlawful, misleading, technically unsuitable, or inconsistent with project requirements.

8.Client Responsibilities

The client is responsible for:

  • Providing timely approvals, feedback, access, and materials
  • Reviewing content, spellings, contact details, pricing, service details, product information, legal text, and published information
  • Maintaining ownership and access to domain, hosting, email, business profiles, social media accounts, analytics accounts, advertising accounts, and third-party tools
  • Paying third-party charges directly unless otherwise agreed
  • Ensuring legal compliance of business claims, advertisements, offers, product information, website content, images, and policies
  • Maintaining backups of business-critical information
  • Keeping passwords confidential
  • Updating passwords after project completion where necessary
  • Providing accurate billing and tax information
  • Ensuring that published business information is accurate and updated
  • Ensuring that marketing claims, testimonials, and offers comply with applicable laws

Delays caused by pending client inputs, incomplete information, late approvals, delayed payments, third-party platform issues, domain or hosting problems, or changes in requirements may extend project timelines.

9.Project Timeline

Estimated timelines may be provided for project planning. Timelines depend on the project scope, complexity, client responsiveness, availability of content, revision cycles, third-party approvals, payment completion, technical requirements, and external service providers.

A delay from the client side may result in timeline extension. If a project remains inactive due to non-response, missing information, delayed approval, or unpaid invoices, the project may be paused, rescheduled, archived, or closed according to business discretion.

10.Approvals and Revisions

Deliverables may be shared for review and approval. The client is responsible for reviewing deliverables carefully and submitting consolidated feedback within the agreed review period.

Unless otherwise agreed in writing:

  • Revisions are limited to the agreed scope
  • Revisions do not include a complete redesign or change in project direction
  • Revisions do not include new deliverables not originally included
  • Revisions must be requested within a reasonable review period
  • Delayed feedback may affect delivery timelines
  • Approved designs, content, pages, or deliverables may be considered final

After final approval, additional changes may be charged separately.

11.Website Launch and Handover

Website launch or handover may occur after project completion, required approvals, and payment clearance.

Handover may include applicable items based on project scope:

  • Website access details
  • Admin login details
  • Basic usage guidance
  • Final design files, where included
  • Website pages published
  • Basic SEO elements, where included
  • Contact form setup, where included
  • Plugin or tool information, where applicable

Kaushik Venkatesh may retain administrative or technical access only where required for maintenance, support, SEO, advertising, or ongoing services approved by the client.

12.Third-Party Platforms, Tools, and Services

Projects may involve third-party services such as:

  • Domain registrars
  • Hosting providers
  • WordPress
  • WordPress themes and plugins
  • Website builders
  • Email providers
  • Payment gateways
  • Analytics tools
  • Search engine tools
  • Advertising platforms
  • Social media platforms
  • CRM tools
  • Security tools
  • Backup tools
  • Fonts, images, icons, scripts, or external integrations

Third-party services are governed by their own terms, privacy policies, pricing, uptime, support, restrictions, and technical conditions. Kaushik Venkatesh is not responsible for third-party downtime, policy changes, account suspension, service discontinuation, pricing changes, plugin conflicts, security issues, approval delays, rejected ads, search engine changes, or technical limitations caused by third-party providers.

13.Domain, Hosting, Email, and Technical Accounts

Unless expressly included in writing, domain, hosting, business email, paid plugins, paid themes, paid tools, premium assets, advertising budgets, and third-party subscriptions are separate costs.

The client is responsible for:

  • Purchasing and renewing domain names
  • Purchasing and renewing hosting plans
  • Maintaining billing access to technical accounts
  • Maintaining recovery email and phone access
  • Preventing expiry of domain, hosting, email, and subscriptions
  • Following provider rules and policies
  • Maintaining storage, bandwidth, and server resources
  • Paying renewal charges on time

Kaushik Venkatesh is not responsible for website downtime, data loss, email issues, domain expiry, hosting suspension, business loss, or service interruption resulting from unpaid renewals, expired services, client-side account issues, or third-party provider actions.

14.Search Engine Optimization Terms

SEO services are performed with the objective of improving website structure, content relevance, technical quality, visibility, and search performance based on accepted practices and available tools.

The client acknowledges that:

  • Search engine rankings are controlled by search engines
  • Rankings can fluctuate due to algorithm updates, competition, technical issues, content quality, website authority, user behaviour, market changes, and other factors
  • No specific ranking, traffic, lead, enquiry, conversion, or revenue result is guaranteed
  • SEO is a continuous process and may require time, consistent effort, content updates, technical improvements, and ongoing optimization
  • Search results may vary by location, device, personalization, language, and search history
  • Competitor actions and search engine updates may affect performance

SEO deliverables may be limited to the scope mentioned in the approved proposal or service plan.

15.Online Advertising Terms

Online advertising services may involve platforms such as Google Ads, Meta Ads, or other advertising platforms.

The client acknowledges that:

  • Advertising budgets are separate from service fees unless expressly stated
  • Ad approval is controlled by the relevant advertising platform
  • Ads may be rejected, limited, paused, reviewed, or suspended by platforms
  • Leads, clicks, impressions, conversions, calls, enquiries, or sales are not guaranteed
  • Advertising performance depends on budget, targeting, competition, landing page quality, offer quality, industry, seasonality, account history, and platform policies
  • Platform policies and costs may change without prior notice
  • The client is responsible for ensuring that advertised products, services, claims, offers, and landing pages comply with applicable laws and platform policies

Kaushik Venkatesh may provide campaign setup, management, creative support, tracking guidance, or reporting only as agreed in the project scope.

16.Social Media Service Terms

Social media services may include content planning, post design, captions, scheduling support, profile optimization, advertising support, and campaign creatives as per approved scope.

The client acknowledges that:

  • Follower growth, reach, engagement, enquiries, leads, or sales are not guaranteed
  • Platform algorithms, policies, account restrictions, audience behaviour, and content trends may affect performance
  • Social media platforms may remove, restrict, suspend, or limit content or accounts
  • Client-provided claims, offers, media, music, images, and content must be lawful and authorized for use
  • Posting schedules may depend on timely approvals and content availability

17.Graphic Design and Creative Terms

Graphic design deliverables may be provided in formats agreed under the project scope. Editable source files may be provided only if expressly included in writing.

Unless otherwise agreed:

  • Final files may be delivered in standard formats such as JPG, PNG, PDF, MP4, or other agreed formats
  • Source files, working files, layered files, templates, fonts, and editable design files are not included by default
  • Additional formats or resizing may be charged separately
  • Revisions are limited to agreed revision rounds
  • Major concept changes after approval may be charged separately
  • Stock images, premium assets, fonts, icons, illustrations, music, and templates may require separate licensing

18.Payment Terms

Fees, payment schedule, taxes, due dates, payment methods, and billing terms may be mentioned in the quotation, proposal, invoice, written communication, or agreement.

Unless otherwise agreed in writing:

  • Advance payment may be required before project commencement
  • Work may begin only after payment confirmation
  • Balance payment must be completed before final delivery, launch, publication, handover, or transfer of files
  • Ongoing services may require monthly, quarterly, annual, or milestone-based payment
  • Delayed payments may result in project pause, withholding of deliverables, suspension of support, late fees, or termination
  • All fees are exclusive of taxes unless stated otherwise
  • GST or applicable taxes may be charged where applicable
  • Third-party charges are separate unless expressly included
  • Payment confirmation may be required before service continuation

Payments may be accepted through bank transfer, UPI, payment gateway, Razorpay, or other approved payment methods.

19.Invoices and Taxes

Invoices may be issued based on agreed services and payment terms. The client is responsible for providing accurate billing details, GST details where applicable, business name, address, phone number, and email address.

Tax treatment may depend on applicable Indian tax laws. Any government taxes, levies, duties, transaction charges, payment gateway charges, or compliance-related charges may be added where applicable.

20.Late Payments and Non-Payment

If payment is delayed, incomplete, disputed without valid reason, reversed, withheld, or unpaid, Kaushik Venkatesh may:

  • Pause ongoing work
  • Withhold deliverables
  • Suspend website launch
  • Suspend support or maintenance
  • Disable unpaid services where legally and technically permissible
  • Delay timelines
  • Charge additional reactivation or continuation fees
  • Recover outstanding amounts
  • Terminate the project or service
  • Retain completed work until payment clearance

Non-payment may also result in cancellation of discounts, promotional pricing, or special offers.

21.Refunds and Cancellations

Payments made for services are generally non-refundable once work has commenced, resources have been allocated, strategy has been prepared, designs have been created, services have been initiated, consultation has been provided, third-party costs have been incurred, or project time has been reserved.

21.1Non-Refundable Items

The following are generally non-refundable:

  • Advance payments after project commencement
  • Consultation fees
  • Strategy fees
  • Design concept fees
  • Website development work already completed
  • SEO work already performed
  • Social media creatives already created
  • Advertising setup or management fees
  • Digital invitation work already started
  • Domain, hosting, plugin, theme, software, stock asset, payment gateway, or third-party charges
  • Urgent project fees
  • Custom work
  • Administrative charges
  • Work delayed due to client-side inaction
  • Services delivered in full or in part

21.2Cancellation by Client

A client may request cancellation in writing. Upon cancellation:

  • Work completed up to the cancellation date may be billed
  • Advance payments may be adjusted against completed work, planning, consultation, administrative effort, and resource allocation
  • Any unpaid balance for completed work becomes payable immediately
  • Third-party costs already incurred remain payable
  • Partially completed files, concepts, or deliverables may be withheld until payment clearance
  • No further work shall be required after cancellation acceptance

21.3Cancellation by Kaushik Venkatesh

Kaushik Venkatesh may cancel, pause, or terminate a project or service if:

  • The client fails to make payment
  • The client fails to provide required materials or approvals
  • The client requests unlawful, unethical, misleading, abusive, or prohibited work
  • The client repeatedly changes scope without approval of revised charges
  • The client behaves abusively, threateningly, or unprofessionally
  • Required third-party access is unavailable
  • Technical, legal, or operational constraints prevent service delivery
  • Continued service may create legal, financial, reputational, or security risk

22.Intellectual Property Rights

22.1Kaushik Venkatesh Materials

All pre-existing methods, processes, know-how, templates, frameworks, strategies, design systems, code snippets, layouts, workflows, documentation, internal tools, SEO methods, project management processes, and business materials created or used by Kaushik Venkatesh remain the intellectual property of Kaushik Venkatesh unless expressly transferred in writing.

22.2Client Materials

Client-provided logos, images, text, videos, documents, brand assets, product information, trademarks, and business materials remain the property of the client or relevant rights owner.

The client grants Kaushik Venkatesh a non-exclusive, worldwide, royalty-free permission to use, reproduce, modify, adapt, publish, display, and process client materials solely for project delivery, service execution, marketing setup, website publication, SEO, advertising, design, or approved business purposes.

22.3Final Deliverables

Ownership of final paid deliverables may transfer to the client only after full payment clearance, subject to these Terms of Service and any third-party licenses.

Unless expressly agreed otherwise, ownership transfer does not include:

  • Source files
  • Working files
  • Draft concepts
  • Unused designs
  • Internal templates
  • Licensed assets
  • Premium fonts
  • Paid stock images
  • Third-party software
  • Plugins or themes
  • Custom development frameworks
  • Strategy documents not included in final delivery
  • Internal research documents
  • Proprietary processes

22.4Portfolio Rights

Unless expressly restricted in writing, Kaushik Venkatesh may display completed work, project screenshots, website links, designs, case studies, testimonials, business names, logos, and non-confidential project summaries in portfolios, presentations, proposals, social media, website pages, marketing materials, and business development communication.

Confidential or sensitive information may be excluded where agreed in writing.

23.Licensing and Third-Party Assets

Certain designs, websites, plugins, themes, fonts, images, icons, scripts, templates, software, APIs, and tools may be subject to third-party licenses.

The client is responsible for complying with third-party licensing terms where such assets are used in the project. Paid licenses may need to be purchased, renewed, or maintained separately.

Kaushik Venkatesh is not responsible for legal claims, interruptions, restricted usage, or functionality loss resulting from unlicensed, expired, misused, or improperly maintained third-party assets.

24.Confidentiality

Both parties may receive confidential information during the course of service, including business information, project plans, credentials, pricing, internal documents, marketing strategies, technical details, customer information, and unpublished materials.

Confidential information should not be disclosed to third parties except where:

  • Required for project execution
  • Approved by the relevant party
  • Required by law
  • Already publicly available
  • Independently developed without use of confidential information
  • Shared with service providers, contractors, consultants, or professionals under reasonable confidentiality expectations

Kaushik Venkatesh may use subcontractors, designers, developers, content writers, marketers, consultants, technical support providers, or other professionals where required for project delivery.

25.Data Protection and Privacy

Personal information and project data may be collected, used, stored, and processed in accordance with the Privacy Policy available on kaushikvenkatesh.com.

By using the website or services, the user or client agrees to the collection and processing of relevant information for enquiries, project delivery, billing, support, analytics, security, legal compliance, and business operations.

26.Prohibited Uses

The website and services must not be used for:

  • Illegal activities
  • Fraudulent or misleading business practices
  • Copyright infringement
  • Trademark infringement
  • Defamation
  • Harassment or abuse
  • Hate speech
  • Obscene or exploitative content
  • Malware, phishing, spam, or hacking
  • Unauthorized data collection
  • False advertising
  • Impersonation
  • Violation of platform policies
  • Sale or promotion of prohibited goods or services
  • Activities that damage the reputation, systems, business, or legal interests of Kaushik Venkatesh
  • Any activity violating Indian law or applicable international law

Kaushik Venkatesh may refuse or discontinue services involving prohibited or high-risk content.

27.Warranties and Disclaimers

Services are provided using reasonable skill, care, and professional effort based on the agreed scope. However, digital services depend on multiple external factors, including third-party platforms, search engines, hosting providers, user behaviour, market conditions, client inputs, internet availability, software updates, and platform policies.

Kaushik Venkatesh does not warrant or guarantee:

  • Specific search engine rankings
  • Specific website traffic
  • Specific leads, conversions, sales, revenue, followers, engagement, or business results
  • Uninterrupted website availability
  • Error-free operation of third-party platforms
  • Permanent compatibility with all future software, plugin, browser, hosting, or platform updates
  • Approval by advertising platforms, payment gateways, search engines, directories, or third-party services
  • Removal of all security risks
  • Performance outcomes dependent on client actions or third-party systems

To the maximum extent permitted by law, services and website content are provided on an “as is” and “as available” basis.

28.Limitation of Liability

To the maximum extent permitted by applicable law, Kaushik Venkatesh shall not be liable for any indirect, incidental, consequential, special, punitive, exemplary, or business-related losses, including:

  • Loss of profit
  • Loss of revenue
  • Loss of business opportunity
  • Loss of goodwill
  • Loss of data
  • Website downtime
  • Search ranking changes
  • Advertising loss
  • Account suspension
  • Third-party platform issues
  • Domain or hosting expiry
  • Security breaches caused by third parties or client-side negligence
  • Delay caused by client inaction
  • Errors in client-provided content
  • Legal issues arising from client-provided materials
  • Business decisions made based on consultation, reports, designs, or recommendations

Total liability, if any, shall be limited to the amount paid by the client for the specific service giving rise to the claim during the preceding three months, or the amount permitted under applicable law, whichever is lower.

29.Indemnification

The client agrees to indemnify, defend, and hold harmless Kaushik Venkatesh, its owners, team members, contractors, service providers, agents, and representatives from and against any claims, losses, damages, liabilities, penalties, costs, and expenses arising from:

  • Client-provided content, materials, images, videos, logos, trademarks, claims, or information
  • Inaccurate, unlawful, misleading, or infringing content supplied by the client
  • Breach of these Terms of Service
  • Non-payment or delayed payment
  • Violation of third-party rights
  • Violation of laws or regulations
  • Misuse of deliverables
  • Unauthorized use of third-party assets
  • Advertising claims, offers, or promotions supplied by the client
  • Platform policy violations caused by client instructions or content
  • Unauthorized access shared by the client
  • Claims from customers, users, competitors, authorities, or third parties related to the client’s business, website, products, services, or marketing activities

30.Termination

Kaushik Venkatesh may suspend or terminate access to services, ongoing work, maintenance, support, or deliverables if:

  • These Terms of Service are breached
  • Payment is delayed or unpaid
  • Required cooperation is not provided
  • The client requests unlawful or prohibited work
  • The client engages in abusive, threatening, fraudulent, or unethical conduct
  • Technical access is revoked or unavailable
  • Third-party service restrictions prevent delivery
  • Continued service creates legal, financial, operational, reputational, or security risk

Upon termination:

  • Work completed up to termination may be billed
  • Outstanding payments become immediately due
  • Access to unpaid deliverables may be withheld
  • Third-party service charges remain the responsibility of the client
  • Confidentiality, payment, intellectual property, limitation of liability, indemnification, and dispute resolution provisions shall continue to apply

31.Inactive Projects

A project may be treated as inactive if the client fails to provide required content, feedback, approval, access, or payment within a reasonable period.

For inactive projects, Kaushik Venkatesh may:

  • Pause work
  • Reschedule timelines
  • Archive project files
  • Charge reactivation fees
  • Revise pricing
  • Close the project
  • Treat paid amounts as compensation for reserved time, planning, completed work, and administrative effort

Reactivation of an inactive project may depend on availability, revised scope, updated pricing, and technical feasibility.

32.Support and Maintenance

Support and maintenance are provided only if included in the approved scope, package, invoice, or separate maintenance agreement.

Support may include limited assistance for:

  • Minor content updates
  • Basic troubleshooting
  • Plugin updates
  • Backup checks
  • Website monitoring
  • Technical guidance
  • Security-related checks
  • Website performance checks

Unless included in a maintenance plan, post-launch support may not include:

  • New pages
  • New features
  • Major redesign
  • Malware recovery
  • Hosting migration
  • Third-party platform repair
  • Custom development
  • SEO work
  • Advertising management
  • Content writing
  • Emergency support
  • Issues caused by client edits or third-party changes

33.Credentials and Access

Clients may provide credentials for domains, hosting, CMS, WordPress, email, social media, analytics, search console, advertising platforms, or other tools.

The client confirms having lawful authority to provide such access. Kaushik Venkatesh may use credentials only for approved service-related purposes.

The client is responsible for:

  • Creating secure passwords
  • Sharing access securely
  • Maintaining recovery access
  • Removing or updating access after completion when appropriate
  • Preventing unauthorized access
  • Monitoring account activity
  • Maintaining ownership of business accounts

Kaushik Venkatesh is not responsible for unauthorized access caused by weak passwords, shared credentials, compromised client accounts, third-party breaches, or client-side negligence.

34.Content Accuracy and Legal Compliance

The client is responsible for verifying accuracy and legality of all business information published through websites, advertisements, social media content, graphics, landing pages, brochures, digital invitations, SEO content, and other deliverables.

This includes:

  • Business name
  • Address
  • Phone number
  • Email address
  • Pricing
  • Offers
  • Product claims
  • Service claims
  • Testimonials
  • Reviews
  • Certifications
  • Licenses
  • Legal policies
  • Industry-specific compliance statements
  • Medical, financial, legal, educational, or regulated claims
  • Copyright and trademark permissions

Kaushik Venkatesh may assist with content formatting, improvement, presentation, or optimization but is not responsible for legal validation of client business claims or industry compliance unless expressly agreed in writing.

35.Website Security

Reasonable security practices may be applied where included in the service scope. Website security can depend on hosting quality, plugins, themes, passwords, user access, updates, server settings, third-party integrations, and user behaviour.

Kaushik Venkatesh is not liable for hacking, malware, spam, unauthorized access, blacklisting, data loss, downtime, or security incidents caused by:

  • Weak passwords
  • Outdated plugins or themes
  • Poor hosting security
  • Client-side access sharing
  • Third-party vulnerabilities
  • Expired security tools
  • Unauthorized modifications
  • Lack of maintenance
  • Server misconfiguration
  • External attacks
  • Platform-level breaches

36.Backups and Data Loss

Backup services are provided only where expressly included in the service scope or maintenance plan.

The client is responsible for maintaining independent backups of important website files, databases, content, images, emails, documents, and business data.

Kaushik Venkatesh is not liable for data loss caused by hosting failures, plugin conflicts, malware, accidental deletion, expired accounts, third-party platform issues, client edits, server errors, or lack of backup arrangements.

37.Communication

Official communication may occur through email, phone, WhatsApp, online forms, project documents, invoices, or other agreed channels.

Contact details:

Email: contact@kaushikvenkatesh.com
Support Email: support@kaushikvenkatesh.com
Phone: +91 9242956344 | +91 9481078879

The client is responsible for providing updated contact details and checking communication regularly. Delayed responses may affect project timelines, service delivery, support availability, and campaign performance.

38.Force Majeure

Kaushik Venkatesh shall not be liable for delay, interruption, failure, or non-performance caused by events beyond reasonable control, including:

  • Natural disasters
  • Internet outages
  • Power failures
  • Server outages
  • Cyberattacks
  • Government actions
  • Legal restrictions
  • Strikes or labour issues
  • War, civil unrest, or emergencies
  • Platform outages
  • Payment gateway failures
  • Search engine updates
  • Hosting provider failures
  • Illness, accident, or unavoidable personal emergencies
  • Third-party service disruptions
  • Events affecting communication, travel, technology, or operations

Timelines may be extended during such events.

39.Dispute Resolution

In case of any dispute, claim, disagreement, or concern arising from the website, services, payments, deliverables, or these Terms of Service, the parties shall first attempt to resolve the matter through good-faith discussion.

A written dispute notice may be sent to:

Email: contact@kaushikvenkatesh.com
Support Email: support@kaushikvenkatesh.com

The notice should include:

  • Name of the client or business
  • Contact details
  • Project or invoice reference
  • Description of the issue
  • Relevant dates and documents
  • Requested resolution

If the dispute is not resolved through mutual discussion, the matter may be referred to mediation, arbitration, or competent courts as applicable under Indian law.

40.Governing Law and Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, courts and legal forums having jurisdiction over Mangalore, Karnataka, India shall have jurisdiction over disputes arising from or relating to these Terms of Service, the website, services, payments, deliverables, agreements, or business relationship with Kaushik Venkatesh.

41.Severability

If any provision of these Terms of Service is found invalid, illegal, or unenforceable by a competent authority, the remaining provisions shall continue to remain valid and enforceable to the fullest extent permitted by law.

The invalid or unenforceable provision may be replaced or interpreted in a manner that best reflects the original intent while complying with applicable law.

42.No Waiver

Failure or delay by Kaushik Venkatesh to enforce any right, remedy, provision, or condition under these Terms of Service shall not be considered a waiver of such right, remedy, provision, or condition.

Any waiver must be made in writing and shall apply only to the specific instance for which it is given.

43.Assignment

The client may not assign, transfer, delegate, or subcontract rights or obligations under these Terms of Service without written approval from Kaushik Venkatesh.

Kaushik Venkatesh may assign or transfer rights and obligations in connection with business restructuring, subcontracting, service delivery, operational changes, merger, acquisition, or transfer of business assets, subject to applicable law.

44.Entire Agreement

These Terms of Service, together with the Privacy Policy, approved quotation, proposal, invoice, written agreement, project brief, and any service-specific written terms, constitute the agreement between Kaushik Venkatesh and the client regarding the relevant website use or service engagement.

In case of conflict between these Terms of Service and a signed written agreement, the signed written agreement shall prevail for the specific project to which it applies.

45.Modifications to Terms

Kaushik Venkatesh may update, revise, modify, or replace these Terms of Service from time to time to reflect changes in services, pricing structure, legal requirements, business operations, technology, third-party platform rules, or industry practices.

Updated Terms of Service may be posted on kaushikvenkatesh.com with a revised effective date. Continued access to the website, submission of enquiries, approval of work, use of services, or continuation of projects after updates indicates acceptance of the updated Terms of Service.

46.Contact Information

For questions, service requests, project communication, payment-related communication, support requests, dispute notices, or terms-related communication, contact:

Kaushik Venkatesh
Website: kaushikvenkatesh.com
Email: contact@kaushikvenkatesh.com
Support Email: support@kaushikvenkatesh.com
Phone: +91 9242956344 | +91 9481078879
Location: Surathkal, Mangalore, Karnataka, India

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